LAKEFRONT RETREAT NETWORK (LRN)
PRIVACY POLICY
Our mission is to provide a boutique, relaxing experienced for overwhelmed entrepreneurs who desire to get away and work ON their business versus IN their business. Our goal is to make your stay as easy as possible. This means that LRN provides more options and has higher standards than typical rentals. We know you don’t want to spend time searching for things to do, where to eat etc. Rather, we make all that information available at your fingertips. To achieve our mission, we collect information through our LRN Platform.
Undefined terms in this Privacy Policy have the same definition as in our Terms of Use (“Terms”).
2.1 Information Needed to Use the LRN Platform.
We collect personal information about you when you use the LRN Platform. Without it, we may not be able to provide all services requested. This information includes:
2.2 Information You Choose to Give Us.
You can choose to provide us with additional personal information. This information may include:
2.3 Information Automatically Collected by Using the LRN Platform and Our Payment Services.
When you use the LRN Platform and Payment Services, we automatically collect personal and other information. This information may include:
2.4 Personal Information We Collect from Third Parties.
We collect personal information from other sources, such as:
3.1 Provide, Improve, and Develop the LRN Platform. We may process this information to:
If you provide us with your contacts’ information, such as your friends or co-travelers, we may process this information to: (i) facilitate your referral invitations, (ii) share your trip details and facilitate trip planning, (iii) detect and prevent fraud, and (iv) facilitate your requests or for any other purpose you authorize.
3.2 Create and Maintain a Trusted and Safer Environment. We may process this information to:
3.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing. We may process this information to:
3.4 Analyzing and Sharing Your Communications.
We may review, scan, or analyze your communications on the LRN Platform for reasons outlined in the “How We Use Information We Collect” section of this policy, including fraud prevention, security investigations, risk assessment, regulatory compliance, product development, research, analytics, enforcing our Terms of Use, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other sites, and subject to applicable law, we scan and analyze all images uploaded by users to the LRN platform in message threads, profiles, listings, and experiences for certain illegal or inappropriate activities (such as evidence of child exploitation) for the purpose of identifying and reporting content violations to appropriate authorities. We will not review, scan, or analyze your messaging communications to send third-party marketing messages to you and we will not sell reviews or analyses of these communications. We may also share your communications as set out in the “Sharing & Disclosure” section.
4.1 Sharing With Your Consent or at Your Direction.
Where you provide consent, we share your information as described at the time of consent, such as when authorizing a third-party application or website to access your LRN account or participating in promotional activities by LRN partners or third parties.
4.2 Home Provider Service Providers.
Home Providers may use third-party services to help manage or deliver their services, such as cleaning services or lock providers. Home Providers may use features on the LRN Platform to share information about the Guest (like check-in and check-out information, Guest name, Guest phone number) with such third-party service providers.
4.3 Complying with Law, Responding to Legal Requests, Preventing Harm and Protecting Our Rights.
We may disclose your information to courts, law enforcement, governmental or public authorities, tax authorities, authorized third parties, or other Members, if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary to: (i) comply with our legal obligations, (ii) comply with a valid legal request (such as a subpoena or court order) or to respond to claims asserted against LRN, (iii) respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity, or to respond to or address any other activity that may expose us, you, or any other of our users to legal or regulatory liability (iv) enforce and administer our agreements with Members, including our Terms of Use or (v) protect the rights, property or personal safety of LRN, its employees, its Members, or members of the public.
Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon or harm to LRN, our Members, or expose LRN to a claim of obstruction of justice.
Where legally required or permissible according to applicable law, we may disclose Home Providers’ and/or Guests’ information to tax authorities or other governmental agencies for the purpose of the tax authorities’ determination of proper compliance with relevant tax obligations. Relevant tax obligations include LRN’s tax obligations on its service fees, its facilitation of taxes on accommodations and withholding taxes, and Home Providers’ individual tax obligations. Information that may be disclosed includes, but is not limited to, Home Provider and Guest names, listing addresses, Home Provider addresses, tax/business identification number(s), date of birth, and/or contact information, property parcel identification numbers, payout information, transaction dates and amounts, number of nights and Guests booked, gross and net booking value and payout amounts, taxes collected by LRN on behalf of Guests and Home Providers, to the extent any of this information is known by LRN.
In jurisdictions where LRN facilitates or requires a registration, notification, permit, or license application or number of a Home Provider with a governmental authority, we may share information of participating Home Providers with the relevant authority, both during the application process, when the Listing is published, and periodically thereafter, such as the Home Provider’s full name and contact details, Accommodation address, tax identification number, registration, permit, or license number, Listing details, reservation information, and number of nights booked subject to applicable laws.
4.4 Programs with Managers and Owners.
We may share personal information of Home Providers and Guests with landlords, management companies, homeowners' associations, property owners, and/or property managers (“Building Management”), such as booking information and information related to compliance with applicable laws, in order to facilitate programs with Building Management. For example, guest booking and personal information, including guest contact information, may be shared with the Building Management of the building, complex, or community where a Home Provider lives and/or the listing is located to facilitate Home Providing services, compliance with applicable laws, security, billing, and other services.
4.5 Service Providers.
We share personal information with affiliated and unaffiliated service providers (including their service providers) to help us run our business and for their compliance purposes, including those that help us: (i) verify your identity or authenticate your identification documents, (ii) check information against public databases, (iii) conduct background checks, fraud prevention, security investigations, and risk assessments, (iv) perform product development, maintenance, and debugging, (v) allow the provision of the LRN Services through third-party platforms and software tools (e.g., through the integration with our APIs), (vi) provide customer service, advertising, or payments services, (vii) offer additional services you select, (viii) process, handle, or assess insurance claims or similar claims, or (ix) review, scan, and analyze communications on the LRN Platform for certain purposes (such as evidence of child exploitation). See the Analyzing and Sharing Your Communications section for additional information. These providers are contractually bound to protect your personal information and have access to your personal information to perform these tasks. Other Members can use services other than LRN to process your data. These can include email or reservation management software. Such services are outside of LRN’s control and will be subject to applicable laws around the world with varying levels of data protection.
5.1 Third-Party Partners & Integrations.
Parts of LRN may link to third-party services. LRN does not own or control these third parties. When you interact with these third parties and choose to use their service, you are providing your information to them. Your use of these services is subject to the privacy policies of those providers, including Google Maps/Earth Additional Terms of Use, Google Privacy Policy (see here for more information on how Google uses information), and Kajabi: https://kajabi.com/policies/privacy
You can exercise any of the rights described in this section consistent with applicable law.
6.1 Managing Your Information.
You can access and update some of your personal information through your Account settings. You are responsible for keeping your personal information up to date.
6.2 Data Access and Portability.
In some jurisdictions, applicable law may entitle you to request certain copies of your personal information or information about how we handle your personal information, request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format, and/or request that we transmit this information to another service provider (where technically feasible).
6.3 Data Erasure.
In some jurisdictions, you can request that your personal information be deleted. Please note that if you request deletion of your personal information, or if your account is suspended, terminated, or voluntarily closed:
While no organization can guarantee perfect security, we are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unlawful or unauthorized access, loss, destruction, or alteration.
We reserve the right to modify this Privacy Policy at any time in accordance with applicable law. If we do so, we will post the revised Privacy Policy. In case of material changes, we will also provide you with notice of the modification by email at least thirty (30) days before the effective date. If you disagree with the revised Privacy Policy, you can cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the LRN Platform will be subject to the revised Privacy Policy.
Last Updated: July 19, 2023
DISCLAIMER: This document and all of information contained herein are presented for informational purposes only. Nothing contained herein is intended as legal advice. Nothing in this document is intended to be a substitute for legal advice obtained from an attorney licensed in the appropriate jurisdiction.
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